Managing Your Email Preferences

Created by Colette Kelly, Modified on Wed, 26 Aug at 9:53 AM by Colette Kelly

At a Glance

You can control which types of emails you receive from Counselling Tutor by editing your email preferences. We strongly recommend doing this rather than fully unsubscribing, as opting out completely will affect your account in important ways.

What Emails Do We Send?

As a subscriber, we send you emails to keep you informed and make the most of your membership. These include:

Invitations to upcoming live lectures

Notifications about recently added lectures and resources

Newsletters with membership and Counselling Tutor updates

Announcements about new courses, services, and free events

How to Edit Your Email Preferences

The easiest way to manage your preferences is directly from any email we have sent you:

Open any email from Counselling Tutor.

Scroll to the bottom and look at the email signature or footer.

Follow the instructions there to stop receiving that particular type of email.

Each type of email we send includes its own preference link in the footer, so you can opt out of specific categories while continuing to receive others.

Please Think Twice Before Fully Unsubscribing

We understand that a busy inbox is frustrating — but fully unsubscribing from all Counselling Tutor emails has significant consequences for your account:

You will not receive password reset emails if you use the Forgot Password link

You will not receive handouts or downloadable resources sent by email

You will miss all lecture invitations, updates, and service announcements

For these reasons, we strongly suggest editing your preferences to reduce email volume rather than opting out entirely. That way you stay in control without losing access to essential communications.

If You Have Already Unsubscribed

If you have opted out of all our emails and now cannot receive the ones you need, we can put that right for you.

Emailing support always works. Our replies are sent from our help desk rather than our mailing system, so they reach you even if you have opted out of everything else.

Email us at support@counsellingtutor.com and ask to be re-subscribed. Once that is done:

Password resets start working again — the Forgot Password link will reach you

Handouts and resources arrive — lecture materials sent by email will come through

You need to get back into your account — How Do I Reset or Recover My Password?

Still Need Help?

Our support team is always on hand if you get stuck.

Email us at support@counsellingtutor.com and we will be happy to help.