At a Glance
Refund requests are reviewed on a case-by-case basis. Please get in touch with our support team and we will do our best to find a fair resolution for your situation.
Our Refund Policy
We offer a 30-day money-back guarantee on all our memberships and courses. If you are not happy within the first 30 days, simply get in touch and we will arrange a full refund — no questions asked.
After the initial 30-day period, refund requests are considered on a case-by-case basis. We understand that circumstances change, and we will always do our best to find a fair resolution.
When you contact us, please include:
- The email address on your account
- The reason you are requesting a refund
- Any relevant details about your subscription or recent payments
Our support team will review your request and work with you to reach a suitable outcome.
Still Need Help?
Our support team is always on hand if you get stuck.
Email us at support@counsellingtutor.com and we will be happy to help.
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