What if I change my mind — is there a refund?

At a Glance

There is a 30-day, 100% money-back guarantee. If within your first 30 days you decide the course isn't right for you — for any reason — you receive a full refund. No questions, no forms, no friction.

How the guarantee works

If you enrol and want to step away within 30 days of your enrolment date, email support@counsellingtutor.com and we will process a full refund. You don't need to justify the decision.

We would rather you have your money back than feel stuck in a course that isn't serving you.

Why we offer this

Choosing a CPD course is a significant decision — financially, professionally, and (for this course in particular) emotionally. The guarantee removes the cost of being wrong. It also reflects the confidence built up through hundreds of graduates and consistent feedback: most members who enrol stay, complete the course, and recommend it to colleagues.

After 30 days

After the 30-day window, refund requests are considered case by case depending on circumstances and how far through the course you are. If something significant happens — illness, bereavement, family crisis — please speak to the team. There is usually a path forward that doesn't involve giving up entirely.

Pausing rather than refunding

If you genuinely can't continue with your current cohort but you don't want a refund, you can usually pause and pick up with a future cohort instead. The self-directed portal stays open to you, and you can attend a later cohort's live workshop.

Email support@counsellingtutor.com if your situation changes — there is almost always a way forward.

Want to know more?

You can see full course details — including upcoming start dates and current pricing — at the Certificate in Working Therapeutically with Autistic Clients page.

If you have a specific question we haven't answered here, email us at support@counsellingtutor.com — a real person will reply within 24 hours.