Can I cancel my membership? Is there a contract?

Created by Colette Kelly, Modified on Tue, 5 May at 1:33 PM by Colette Kelly

At a Glance

There is no contract and no minimum commitment. You can cancel your membership in one click directly from your dashboard, and a 30-day money-back guarantee covers your initial purchase.

How to cancel

  1. Log in to your Student Library account.
  1. Click My Account from the dashboard.
  1. Click Cancel Subscription.

That's it. No phone call. No retention conversation. No hoops to jump through. Your access continues until the end of your current paid period and renewal stops.

The 30-day guarantee

If you join and the library isn't what you expected, email support@counsellingtutor.com within 30 days and we will refund you in full. No questions asked.

We've made this guarantee because we want you to try the library without risk. If it isn't useful for your training, we'd rather you have your money back than feel stuck.

Why we keep cancellation easy

Subscription products often make leaving difficult. We don't, because we'd rather earn your continued membership through the value of the library than trap you with friction. You're in charge of the decision, always.

Want to know more?

You can see everything that's inside — and current membership options — at the Student Library page.

If you have a specific question we haven't answered here, email us at support@counsellingtutor.com — a real person will reply within 24 hours.

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