Is the course recognised by BACP and NCPS?

At a Glance

The course is mapped to the 2021 BACP competence framework for online and telephone counselling and holds NCPS Quality Checked recognition. It carries 80 CPD hours, loggable with any UK professional body.

What "mapped to the BACP competence framework" means

In 2021, BACP published a comprehensive competence framework setting out what good online and telephone counselling practice looks like. This course is built explicitly around that framework. Practically, this means:

• The course content directly aligns with what BACP says good online practice should cover

• Your learning outcomes match the competences BACP expects of online practitioners

• You can confidently demonstrate competence to your professional body, your supervisor, and your insurer

What "NCPS Quality Checked" means

The National Counselling and Psychotherapy Society (NCPS) operates an independent Quality Check process for CPD courses. NCPS Quality Checked status confirms:

• The course content has been independently audited and approved

• The training meets the quality standards set by NCPS

• The course is recognised by NCPS as a credible CPD offering

This is a meaningful credibility signal in a sector where training quality varies widely.

Recognition by your professional body

For UK practitioners, the 80 CPD hours from this course are loggable with:

• BACP — British Association for Counselling and Psychotherapy

• NCPS — National Counselling and Psychotherapy Society

• UKCP — UK Council for Psychotherapy

— and other UK and Irish professional bodies that operate CPD frameworks.

A note on accreditation language

It's worth being transparent: no UK ethical body accredits CPD courses as part of their regulatory function. BACP, NCPS, and UKCP set ethical frameworks, run complaints procedures, and publish guidance — they do not assess and approve individual CPD courses. Any CPD provider claiming their course is "BACP accredited" is overclaiming.

What this course holds — alignment with the 2021 BACP framework, plus NCPS Quality Checked status — is the meaningful recognition actually available in the sector.

International members

If you practise outside the UK, your own professional body sets the rules for what counts as CPD. Library certificates from this course are widely accepted internationally, but please check with your own body if specific recognition is needed.

Want to know more?

You can see full course details — including upcoming intake dates, current pricing, and the course handbook — at the Certificate in Online and Telephone Counselling page.

If you have a specific question we haven't answered here, email us at support@counsellingtutor.com — a real person will reply within 24 hours.