The Name on My Certificate Is Wrong — How Do I Fix It?

Created by Colette Kelly, Modified on Wed, 15 Apr at 1:46 PM by Colette Kelly

At a Glance

If the name on your CPD certificate is not quite right — whether it is misspelled, showing a nickname instead of your full name, or displaying your last name twice — you can correct it directly from the Certificates section of your account. The fix applies to all of your certificates at once.

Common Name Issues

  • Last name appearing twice
  • Misspelled first or last name
  • Nickname or shortened name showing instead of your full legal name

How to Fix Your Name

To get your name corrected, please email our support team at support@counsellingtutor.com and let us know the correct version of your name.

We will update it directly in the system for you. Once corrected, the change will apply to all of your certificates — not just future ones.

Still Need Help?

Our support team is always on hand if you get stuck.

Email us at support@counsellingtutor.com and include the correct version of your name. We will make sure your certificates reflect your details accurately.

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