What if I change my mind — is there a refund?

At a Glance

There is a 30-day, 100% money-back guarantee on the course. If you decide within your first 30 days that the course isn't right for you, you receive a full refund — no questions asked.

How the guarantee works

If you enrol and within 30 days of your enrolment date you decide the course isn't for you — for any reason — email support@counsellingtutor.com and we will process a full refund. You don't need to justify the decision or fill out a form. We would rather you have your money back than feel stuck in a course that isn't serving you.

Why we offer this

Choosing a supervision course is a significant decision — financially, professionally, and emotionally. We want you to be able to take that step without it feeling irrevocable. The guarantee removes the cost of being wrong.

It also reflects a confidence we have earned over more than 1,500 graduates: most students who enrol stay, complete, and recommend the course to their own supervisees.

What about after 30 days?

After the 30-day window, refund requests are considered on a case-by-case basis depending on circumstances and how far through the course you are. If something significant happens — illness, bereavement, family crisis, change in caring responsibilities — speak to the team and we will work with you. The special circumstances policy covers exactly these situations.

What about pausing rather than refunding?

If you genuinely can't continue with your current cohort but you're not asking for a refund, you can usually pause and restart with a future cohort. Because a new cohort starts every month, you're rarely waiting long.

Email support@counsellingtutor.com if your situation changes — there is almost always a way forward that doesn't involve giving up.

Want to know more?

You can see full course details — including upcoming start dates and current pricing — at the Advanced Certificate in Clinical Supervision page.

If you have a specific question we haven't answered here, email us at support@counsellingtutor.com — a real person will reply within 24 hours.