At a Glance
You can set a fee for one session on its own, and say whether the money has arrived. This lets you charge a different amount occasionally, or waive a session, without changing the client's usual rate for every booking.
How to do it
- From Your Clients, click Appointments Calendar near the top. On a phone that button reads Calendar. Find the session on the calendar and click it.
- Click Record payment.
- Click Paid, Unpaid or No charge. Choose the status before you touch the amount, because the figure is only stored once a status is set.
- Check the figure in the Session fee box and change it if this session costs something different. Click outside the box, then click Done.
Worth knowing: Setting a fee is not the same as receiving the money, so choose Paid only once it has arrived. Correcting an amount that is already marked Paid keeps the original date you were paid, and choosing No charge clears the amount altogether.
Related articles
- Paying ahead of the session — Recording a payment before a session
- One client's full record — Viewing a client's payment history
Still Need Help?
If you have any other questions about TherapyLock, our support team is here to help.
Email us at support@counsellingtutor.com and we will be happy to assist.
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